#btconf Düsseldorf, Germany 15 - 17 May 2017

Sharon Steed

Sharon is an empathy consultant and public speaker. She’s spoken to companies and conferences around the world on improving team communication as well as collaboration through empathy. She works one-on-one with executives on being better, more empathetic communicators at work. A lifelong stutterer, she uses her speech impediment to teach empathetic practices that teams can then use to be better collaborators and excellent communicators. She lives in Pittsburgh, PA, USA.

Cultivating community: Building powerful relationships by communicating with empathy

One of our most valuable commodities as humans is our ability to build relationships – both personally and professionally. And the key to any successful relationship is empathy: being able to understand someone, connect with someone and view the world through their eyes. The problem is that the empathy needed to cultivate relationships, foster collaboration and build strong communities is often times lacking, especially when we are around people who are different from us. If empathy is the tie that binds us, then vulnerability is the thread that holds that rope together.

It’s time to change the status quo in tech. Let’s explore the impact of empathy on communities. We’ll discuss how communication plays a role in building successful relationships; how empathy fosters highly collaborative teams; and finally we’ll talk about true accessibility. Why? Because innovation is at it’s best when it’s inclusive. And to be inclusive, you must be empathetic.


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