Pamela is a tech emotionographer whose work focuses on how technology affects our feelings and relationships.
As the founder of Subjective, a creative studio for emotion tech, Pamela designs experiments that challenge us to see technology — and ourselves — in new ways. She is also a faculty member at the Pratt Institute, where she teaches emotional design and affective computing. Whether sharing emotional readouts of brainwaves over video chat, hosting salons on schadenfreude, or training neural networks to generate new feelings, Pamela’s work helps audiences understand how technology can broaden their emotional range.
Pamela has more than 15 years of experience in human-computer interaction, having led work with Google, IKEA, NBC Universal, and Virgin Atlantic, among others. She’s been featured as an expert on technology and emotion by outlets such as NPR’s All Tech Considered, The LA Times, CBC, Slate, and Engadget, and has published articles about technology and emotion for Quartz, Mashable, and other publications. Her book, Emotionally Intelligent Design, is part of the curriculum at major universities and is used at companies around the world to guide empathetic design. Pamela has also keynoted at a wide range of events all over the world, including TEDx, SXSW, and Creative Mornings.
A Future with Feeling
Our smartphones don’t know if we are having a good day or a bad day. Our cars could care less about compassion. Our home assistants are barely aware if we are shouting in frustration or just joking around. Technology is developing more IQ, but it lacks EQ.
At the same time, technology’s hidden operating system seems to move between emotional extremes, from moral outrage to ironic distance. The emotional struggle is real but the future can be different. In this talk, Pamela looks 30 years into the future to envision how we can have a future with feeling and how designers are at the heart of it all.