“Emotion” with Aarron Walter and Stephanie Rieger

This time I am delighted to welcome Steph Rieger and Aarron Walter. Not only great in what they are creating and doing in their day to day work, but also always a pleasure meeting at events around the world and chatting about work, life and everything actually. I am sure this is going to be a great show, when we talk about designing for emotion and free expression, harmful speech, and the future of the internet.


Designing for Emotion (Aarron Walter)

Design for delight was the mantra of many teams a decade ago, but our world and the web have since changed, bubbling up a complicated range of emotions in us all. It's time to do more than delight. Let's take a more sophisticated approach to design to address the challenges of our times.

How do we design experiences that build trust with skeptics, address people's fears, and are more inclusive of those who have been left out? In this talk, Aarron Walter will show you how emotional design—the intersection of design and psychology—can help you and your team design better experiences for all.

About Aarron Walter

Aarron Walter

Aarron Walter is VP of design publishing at InVision, drawing upon fifteen years of experience running product teams and teaching design to help companies enact design best practices. Aarron founded the UX practice at MailChimp and helped grow the product from a few thousand users to more than 10 million. His design guidance has helped the White House, the US Department of State, and dozens of major corporations, startups and venture capitalist firms.

You’ll find Aarron sharing thoughts about design on Twitter @aarron, and as the cohost of the Webby nominated Design Better podcast.


Regulate the Web (Stephanie Rieger)

At a time when Facebook’s products provide a rich (but closed) alternative to the web for close to 3 billion people, and 50% of Google searches no longer result in a click to the ‘open web’, we are confronted with a rather urgent question: what shape will the web take in a world beset with the challenges that are now upon us? From climate chaos and disinformation, to the rapid and sustained socio-cultural shifts that come with dramatic changes to how we live; if the web is a material, what will it be good for? If it’s a tool, who will it serve?

In this talk I will explore the twenty-six words that helped create the open and experimental internet we hold dear; how that openness is threatened by a new wave of regulation that will only serve to further entrench the big platforms; and how emerging protocols and approaches may point us towards a better future. A future in which code and regulation work hand in hand to ensure the web remains free, safe, and open to everyone.

About Stephanie Rieger

Stephanie Rieger

Stephanie is a designer, researcher, and product strategist with an expertise in the sociocultural, economic, and systemic impacts of technology.

A mobile industry veteran, Stephanie has worked with some of the world's leading technology brands including Microsoft, Philips, Intel, Symbian, Nokia, Opera Software, and Mozilla. She is also co-founder and principal at yiibu, a small design studio that blends product strategy, research, and foresight to explore issues around automation, algorithms, and the future of the (open?) internet.


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