Terms of Service
You registration is non-refundable once purchased. Cancellations of your travel and/or hotel reservations are your own responsibility. Please notice, that if you can't attend for any reason you are responsible to cancel your room and flights.
Refunds in times of Covid-19/Corona
Sadly I had to postpone all events to 2021. Tickets bought for the 2020 events stay valid for the postponed 2021 events. If you can’t come to the event in the city you bought a ticket for, you can pick one of the other destinations or pick someone else to come and transfer your ticket. However, if you really need/want to cancel your tickets and we can’t change your mind, we will make an exception and refund your ticket. A cancellation fee of €20 applies for each cancelled ticket.
Transferring your Ticket
We know that things can happen, which lead to the fact that you can't attend. As we do not refund any tickets, we give you the opportunity to transfer your ticket to another person. Ticket changes though cost time that we, the closer we get to the event, do not have. Therefore all changes 4 weeks prior an event are free. Changes after that date cost €20 (incl. 19% VAT). However, we are not able to transfer your registration after a certain date. So be sure to let us know as soon as possible if you can't attend. Name changes within 14 days before an event can not be issued.
In summary that means:
- Name changes until 4 weeks before an event are free
- Name changes between 4 and 2 weeks before an event will incur a administration fee of €20 (plus 19% VAT)
- Name changes within 2 weeks before an event can not be made
Covid-19 and In-Person Events
Valid for Düsseldorf, Capitol Theater, until further notice
We are able to run our events by following the given rules by the venue. You are allowed to enter the venue and attend the event, if you are:
- Fully vaccinated – you need your yellow vaccination booklet or your digital vaccination certificate as proof, or
- Recovered – you need a positive test result as proof, valid from 11 to 180 days after you been tested positive and a digital certificate in the known apps is valid also.
If you are none of the above we are only allowed to let you in, if you have a negative PCR Test. No quicktest (Schnelltest)!
We are sad to know that we might exclude people with those rules, but we have to follow these rules in order to being able to run the events. Thank you for understanding
The organisers can change the date of the event or cancel the event due to low numbers of registrations. If the event is cancelled any registered attendee gets back the full entrance fee. If a part of your registration – e. g. a workshop – is not taking place you get back the fee for the booked part, excluding the fee for the parts you still attend. Further claims against the organiser are not possible. In case that a trainer is not able to give the workshop, the organiser has the right to find an adequate replacement.
All prices mentioned on this website are including German VAT of 19%. All conference and workshop tickets also include the booking fee. The ticket price for the conference and the workshops does not cover any travel or accommodation.
Please contact us, if you want to attend at workshops or the conference and have any special requirements such as access for wheelchairs. We will do our very best to accommodate you.
Photos, Videos and Quotes
We take photos and videos at our events. It may happen that we shoot videos and photos on which you will be included. With your registration you grant us the right to use such material taken over the days. Quotes given on interviews, twitter or on our feedback forms maybe used for future event marketing. Fully credited wherever possible of course. If you don't want a photo on which you are recognizable to be online, please let us know and we take it offline.
If you want to take photos, we are happy that you want to share them with the other attendees and publish them. Let us know where to find them and we gonna tell the other attendees about it. The official hashtag to be used is #btconf. Video and sound recording of any session, talk, presentation or workshop at the whole event is NOT permitted unless permission is given by the organiser of the event.