Video: Sharon Steed – Empathy in Automation: Leading with Humanity in a Tech-Driven World

Sharon Steed is one of the few speakers who has done nearly all cities, where beyond tellerrand ever stopped.

Now she was back in Düsseldorf, 8 years after she came for the first time and closed the event with a brilliant talk about Empathy in times, where it is needed more than ever – in business and also privately.

The transcription of the full presentation coming soon…

Empathy in Automation: Leading with Humanity in a Tech-Driven World

As technology reshapes how we work and communicate, one question remains at the heart of innovation: How do we keep our humanity at the center? In this talk, empathy expert Sharon Steed explores the intersection of automation and empathy, revealing how leaders and teams can build trust, connection, and collaboration in an era increasingly driven by AI and other technologies.

Sharon will challenge the fear that AI will replace human connection—and instead, demonstrate how automation can enhance our ability to lead with vulnerability, make better decisions, and foster more meaningful relationships. Attendees will leave with a new perspective on AI as an enabler of deeper human connection, not a barrier as well as practical steps to build trust, psychological safety, and emotional intelligence in an AI-augmented workplace

In a world where efficiency often takes precedence over connection, this talk is a call to action: Technology doesn’t define the future – we do.

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More information about Sharon Steed on her Speaker page

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