Sharon Steed

Sharon Steed is a keynote speaker, author, and empathy expert specialising in communication and collaboration. As the founder of Communilogue, she helps organisations build more inclusive, connected teams through the power of vulnerability and empathy. A stutterer since childhood, Sharon uses her personal experience to illustrate how embracing discomfort fosters growth. She has worked with Fortune 500 companies, tech leaders, and global organisations, delivering impactful talks and workshops. Sharon is also a LinkedIn Learning instructor, with courses on Communicating with Empathy and Driving Inclusion with Empathy; she hosts a weekly live podcast on LinkedIn and Youtube on empathy in the age of AI called Empathy In Automation. Her work empowers professionals to lead with authenticity and compassion.

Empathy in Automation: Leading with Humanity in an Tech-Driven World

As technology reshapes how we work and communicate, one question remains at the heart of innovation: How do we keep our humanity at the center? In this talk, empathy expert Sharon Steed explores the intersection of automation and empathy, revealing how leaders and teams can build trust, connection, and collaboration in an era increasingly driven by AI and other technologies.

Sharon will challenge the fear that AI will replace human connection—and instead, demonstrate how automation can enhance our ability to lead with vulnerability, make better decisions, and foster more meaningful relationships. Attendees will leave with a new perspective on AI as an enabler of deeper human connection, not a barrier as well as practical steps to build trust, psychological safety, and emotional intelligence in an AI-augmented workplace

In a world where efficiency often takes precedence over connection, this talk is a call to action: Technology doesn’t define the future – we do.